Policies

SERVICE GUARANTEE

Our primary objective is to ensure your satisfaction. Please get in touch with the salon within five days of your visit if you are not satisfied with the service you received. We would be delighted to meet with you at the salon to conduct an evaluation with the stylist who performed your initial service in order to ascertain the appropriate next steps. You should be aware that you may be subject to additional service charges if your hair requires a change following your initial consultation.

METHOD OF PAYMENT

The payment methods accepted by Salon Blonde include Apple Pay, Visa, MasterCard, American Express, Discover, personal checks, and cash. Official identification, such as a driver’s license, must be present with all personal checks.

PRODUCT RETURNS

All retail products can be returned for store credit or exchanged with a sales receipt within 14 days from Salon Blonde.

CANCELLATION POLICY

As a courtesy to our guests and stylists, cancellations must be made 24 hours in advance or the full cost of the scheduled appointment may be charged.

A NOISE-FREE SETTING

Please assist us in maintaining a tranquil environment by avoiding the use of cell phones, tablets, and gaming consoles. If you must use your electronic devices, please place them in silent mode to preserve a peaceful environment.

CHILDREN & PET POLICY

We are unable to supervise children who do not have service appointments. The salon is unsuitable for children due to the presence of hazardous equipment, hot styling tools, and sharp scissors. Kindly arrange for child care to enable you and our other guests to unwind and appreciate our hospitality. We have a great love for animals; however, health regulations necessitate that you leave them at home, unless they are service animals with valid identification.

RETURN CHECK FEE

There is a $50 fee for any checks that are returned.

GIFT CARDS

Gift card purchases are non-refundable. However, we are happy to transfer them.

GRATUITY

Gratuities are not included in service fees. Any gratuity that is deemed appropriate is always appreciated.